Public Offer Agreement

This document, permanently posted on the Internet, in accordance with Articles 389, 395 and 396 of the Civil Code of the Republic of Kazakhstan, constitutes a User Agreement and an official offer (public offer) from Xponend (hereinafter referred to as the "Provider"), to enter into an Agreement with any interested individual who uses the Manggo mobile application (hereinafter referred to as the "Service") and accepts this offer under the conditions specified below (hereinafter referred to as the "User").

Acceptance of the Offer

Acceptance of this Offer is equivalent to entering into an Agreement on the terms set forth in this Offer. The User is considered to have concluded an Agreement with the Provider by performing the following actions:

Registering in the Service (creating an account)
Pressing "I accept the User Agreement terms" or similar confirmation buttons
Making payment for premium subscription
Using any paid features of the Service

Terms and Definitions

Service/Platform:: The Manggo mobile application that provides language learning services through direct conversation with native speakers in audio rooms.
Premium Subscription:: A recurring paid service that provides extended access to Service features, including unlimited room creation, extended matching with native speakers, priority access to language rooms, and premium features.
User:: An individual who has registered in the Service and accepted the terms of this Offer.

Subject Matter, Cost and Payment Procedure

Monthly Premium: Recurring monthly subscription
Annual Premium: Recurring annual subscription with discount

Bank cards (Visa, Mastercard)
Other payment methods available through TipTopPay
In-app purchases through App Store or Google Play

Digital Services Nature

Access to language learning features is provided immediately after subscription activation
Digital content is non-material and accessed through the Service
Subscription services provide uninterrupted access to premium features during the subscription period

Rights and Obligations

Ensure access to subscription services and premium features
Maintain 24/7 Service availability except for technical maintenance periods
Protect User's personal data in accordance with Privacy Policy
Provide technical support for Service-related issues

Provide accurate and truthful information during registration
Maintain confidentiality of account credentials
Make timely payments for subscriptions
Follow service terms and community guidelines
Not use Service for illegal purposes

Subscription Terms

Subscriptions automatically renew at the end of each billing period unless cancelled
Users can cancel subscriptions at any time through app settings
Cancellation takes effect at the end of the current billing period
No partial refunds for unused subscription time upon cancellation
Price changes are notified in advance and applied in the next billing cycle

Refund Policy

Technical issues prevented access to premium features
Request made within 14 days of purchase and premium features not used

Liability and Disclaimers

The Provider is not liable for any indirect, incidental, special, or consequential damages resulting from: (a) use or inability to use Service; (b) unauthorized access to or alteration of User transmissions; (c) statements or conduct of any third party on Service. The Service is provided "as is" without warranties of any kind.

Dispute Resolution

Any disputes arising from this Agreement shall be resolved through negotiation. If not resolved, disputes shall be settled in accordance with the laws of the Republic of Kazakhstan.

Provider Details

By using Manggo and making purchases, you confirm that you have read, understood, and agree to be bound by this Public Offer Agreement. This Agreement constitutes a legally binding contract between you and Xponend for the purchase and use of premium subscription services.

PUBLIC OFFER AGREEMENT