Privacy Policy
Effective Date: 03.01.2026
This Privacy Policy ("Policy") explains how Manggo, a language learning mobile application ("App") operated by Xponend based in Kazakhstan (Almaty) ("we," "us," or "our"), collects, uses, and discloses your personal information when you use the App. By using the App, you consent to the practices described in this Policy.
1. Information We Collect
Personal Information
When you register for an account on the App, we may collect certain personal information from you, such as your name, email address, date of birth, and profile picture. Additionally, during your interactions with other users, we may collect information related to your language preferences, learning goals, and language exchange activities.
Communication Data
We may collect data related to your communications on the App, including messages, voice recordings, and feedback exchanged with other users. Please be aware that any information you share with other users during language exchange sessions will be visible to them.
Technical Information
When you use the App, we automatically collect certain technical information about your device, such as your IP address, device type, operating system, and app version. We also collect information about your usage patterns and interactions with the App, including the pages you visit and the features you use.
2. How We Use Your Information
Providing Services
We use your personal information to provide you with the services offered through the App, such as facilitating language exchange sessions with other users, matching you with compatible language partners, and offering feedback on your language learning progress.
Communication
We may use your contact information to communicate with you regarding App updates, important notices, and promotions. You can opt-out of receiving marketing communications from us by following the instructions in the communication or by contacting us at hello-manggo@xponend.com
Improving App Experience
We analyze usage data and feedback to improve the App's functionality, performance, and user experience. This may include analyzing trends, conducting research, and developing new features.
Legal Compliance
We may use your information to comply with applicable laws, regulations, or legal obligations.
3. Sharing Your Information
We do NOT sell your personal data. Your personal information is never sold to third parties for marketing purposes.
Language Exchange
The main purpose of the App is to facilitate language exchange between users. Therefore, the information you provide during language exchange sessions, such as messages and voice recordings, will be visible to the users you communicate with.
Service Providers
We may share your personal information with third-party service providers who assist us in operating the App and providing the services. These service providers are bound by confidentiality agreements and are not authorized to use your information for any other purposes.
Legal Compliance
We may share your information if required by law, regulation, legal process, or governmental request.
Business Transfers
In the event of a merger, acquisition, or sale of all or part of our assets, your personal information may be transferred to the acquiring entity.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes:
- Encryption of data in transit (HTTPS/TLS) and at rest
- Secure authentication and access controls
- Regular security audits and vulnerability assessments
- Limited access to personal data on a need-to-know basis
However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
5. Data Retention
We retain your information for as long as necessary to:
- Provide the Service and maintain your account
- Comply with legal obligations and resolve disputes
- Prevent fraud and maintain security
- Improve and develop our matching features
Account Deletion: When you delete your account, we will delete or anonymize your personal data within 90 days, except where we are legally required to retain certain information.
6. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your account and personal data
To exercise these rights, please contact us at hello-manggo@xponend.com. We will respond to your request within 30 days.
7. Audio Recordings
Manggo facilitates live audio conversations. Please be aware:
- Audio conversations are not recorded by Manggo by default
- Other users in the audio room can hear what you say
- Do not share sensitive personal information during audio sessions
- We are not responsible for recordings made by other users outside of our platform
8. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged into your account
- Remember your preferences and settings
- Analyze app usage and performance
You can control cookies through your browser settings. Note that disabling cookies may affect certain features of the Service.
9. International Data Transfers
Manggo operates globally, and your information may be transferred to, stored, or processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards.
By using Manggo, you consent to the transfer of your information to countries that may have different data protection standards than your country of residence.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will:
- Update the effective date at the top of this policy
- Notify you through the app or via email
- Provide you the opportunity to review changes before they take effect
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:
Company: Xponend
Address: Nurly Tau Business Center, Almaty, Kazakhstan
Email: hello-manggo@xponend.com
By using Manggo, you acknowledge that you have read, understood, and agree to this Privacy Policy. Thank you for trusting us with your personal information and your journey to learn new languages.